You can list all of your Envato products in the "Products" page. In order to access this page, please click on "Products" from the admin menu.
In order to edit the products' details on your Helpviser account, click the edit icon in this page.
You can change the name of the product (maybe to a shorter version if needed). Also, you can decide whether product is supported or not.
If the support checkbox is not checked, this means that this product will not be displayed anywhere in the front-end, including Tickets, Knowledge Base, Community Portal pages and the Homepage.