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Getting Started Guide

If you haven't yet created an Helpviser account, please checkout this article for account sign-up instructions:Sign-up GuideIf you have newly created a Helpviser account, first you'll need to config...

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Creating Subjects for Tickets

If you want the new subject to be visible only in tickets, select only "Tickets" in the "CONNECTION" field.

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Creating Subjects for Knowledge Base

If you want the new subject to be visible only in articles, select only "Articles" in the "CONNECTION" field.

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Creating Subjects for Community Portal

If you want the new subject to be visible only in tickets, select only "Tickets" in the "CONNECTION" field.

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