close Notifications

Knowledge Base

Getting Started Guide

If you haven't yet created an Helpviser account, please checkout this article for account sign-up instructions:Sign-up GuideIf you have newly created a Helpviser account, first you'll need to config...

1 upvote 0 downvotes visibility 107 views

Customer Details

The customer profile consists of 6 parts:Customer Info Summary: Provides information about the customerCustomer Purchases: Shows the licenses for purchases of the customer for each product with suppor...

0 upvotes 0 downvotes visibility 59 views

Customer Groups

You can add specific customer groups to differentiate or segment your customers. As this feature is not necessary to use, it may come handy in several situations.

0 upvotes 0 downvotes visibility 59 views

Customer Permissions Guide

You can access the page for changing customer permissions by clicking on the "Permissions" link under "ADMIN -> Customers" in the side menu.Customers in Helpviser are divided into four groups accor...

0 upvotes 0 downvotes visibility 85 views

Guide to Customer Verification with Envato Login

In order to provide customer verification using the Envato Login button, you need to do the steps below:1- Go to the "Settings" page, click on the "Envato Integration" tab and copy the "Confirmation U...

1 upvote 0 downvotes visibility 95 views

Mailchimp integration Guide

In your signup page, there is a checkbox: "I also want to subscribe to <Your Brand> mailing list".In your "Customers List" page, you are able to filter the Customers who are subscribed to the ma...

0 upvotes 0 downvotes visibility 67 views

How to Import Ticket & Customer Data from Ticksy

In order to import your older tickets from your Ticksy account, copy your API crendetials from Ticksy and paste them to Helpviser Settings.

0 upvotes 0 downvotes visibility 64 views

Enter Video URL (Youtube or Vimeo)