Getting Started Guide If you haven't yet created an Helpviser account, please checkout this article for account sign-up instructions:Sign-up GuideIf you have newly created a Helpviser account, first you'll need to config... 1 upvote 0 downvotes visibility 107 views Agent Permissions Guide You can access the page for changing agent permissions by clicking on the "Permissions" link under "ADMIN -> Agents" in the side menu.To explain agent permissions, we should explain "Departments" f... 0 upvotes 0 downvotes visibility 69 views